If you are experiencing mental health problems, there are some details below of sources of support and how to contact them. Please remember that we cannot offer any advice or support about emotional experiences you may be having.

For Immediate Help


C.A.L.L. is a mental health helpline for Wales. They offer a confidential listening and support service. To contact them either call 0800 132 737 or text ‘help’ to ‘81066’ or go to callhelpline.org.uk. You will not be charged for calling them.


Samaritans are a confidential listening service. They offer a safe place to talk about any difficulties you may be experiencing. Contact them on 116 123, the number is free to call and they have people working 24 hours a day, 365 days a year. You can also e-mail them at jo@samaritans.org or visit their website at samaritans.org/how-we-can-help-you.


Shout is the UK's first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It's a place to go if you're struggling to cope and you need immediate help. Visit their website at giveusashout.org or by texting ‘SHOUT’ to ‘85258’.


Supporting Hand



Staying Safe During Lockdown
Staying Safe During Lockdown
Public Health Wales

Their "Staying well at home" pages provide details on support and advice on looking after yourself and your loved ones during isolation.

Black and Minority Ethnic Well-being
Black Asian and Minority Ethnic
Diverse Cymru

Support, services and advice to Black Asian and Minority Ethnic (BAME) people throughout Wales who are affected by mental ill health.

Bereavement and Loss
Bereavement and Loss Support
Cruse Bereavement Care Wales

Support to those who have experienced a bereavement. Somewhere to turn when someone dies.

Support for Young People
Support for Young People's Well-being
Mind Cymru

Here to help you understand you're not alone and to help you find the support you deserve.

Drug & Alcohol Helpline
Drug & Alcohol Helpline
Dan 24/7

A free and bilingual helpline providing a single point of contact for anyone in Wales wanting further information or help relating to drugs or alcohol.

Drug & Alcohol Helpline
Drug & Alcohol Helpline
Developing a Caring Wales

Services for people affected by alcohol and drug misuse and mental health difficulties. A group of voluntary sector agencies from across Wales.

Domestic Abuse
Domestic Abuse
Welsh Women’s Aid

Services to survivors of violence and abuse. A national charity in Wales working to end domestic abuse and all forms of violence against women.

Domestic Abuse
Domestic Abuse
Safe Wales Dyn Project

Supporting heterosexual, gay, bisexual and trans men who are experiencing domestic abuse from a partner.